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Please Help-Sony Vaio DVD Writer Serious Problem
#1
Hello All,

I am a new member of this forum and found the topics very helpful.
Q: I am having problems with my Sony Vaio VGN-NS25G notebook that is currently running Windows Vista Home Premium.

My problem is I tried creating recovering disks till now about 5 times but got error"could not be created" with blank DVDs.I un-installed the DVD drivers and then re-started the machine-but same error

When i try to format/erase the BLANK DVDs-I get error "Windows cannot format this disk".

In brief,it cannot WRITE anything to BLANK DVD.

Storage:
IDE Controller Intel® ICH9M-E/M SATA AHCI Controller
IDE Controller Ricoh Memory Stick Host Controller
IDE Controller Ricoh SD Bus Host Adapter
Storage Controller Microsoft iSCSI Initiator
Disk Drive Ricoh Memory Stick Disk Device
Disk Drive Ricoh SD/MMC Disk Device
Disk Drive ST9250827AS (232 GB, IDE)
Optical Drive MATSHITA DVD-RAM UJ880AS
SMART Hard Disks Status OK
Storage:
IDE Controller Intel® ICH9M-E/M SATA AHCI Controller
IDE Controller Ricoh Memory Stick Host Controller
IDE Controller Ricoh SD Bus Host Adapter
Storage Controller Microsoft iSCSI Initiator
Disk Drive Ricoh Memory Stick Disk Device
Disk Drive Ricoh SD/MMC Disk Device
Disk Drive ST9250827AS (232 GB, IDE)
Optical Drive MATSHITA DVD-RAM UJ880AS
SMART Hard Disks Status OK
Storage:
IDE Controller Intel® ICH9M-E/M SATA AHCI Controller
IDE Controller Ricoh Memory Stick Host Controller
IDE Controller Ricoh SD Bus Host Adapter
Storage Controller Microsoft iSCSI Initiator
Disk Drive Ricoh Memory Stick Disk Device
Disk Drive Ricoh SD/MMC Disk Device
Disk Drive ST9250827AS (232 GB, IDE)
Optical Drive MATSHITA DVD-RAM UJ880AS
SMART Hard Disks Status OK

I am requesting all of you that if anyone has recovery disks of SONY VAIO VGN_NS25G with Windows Vista Home Premium-then i could download them directly.Please please help me.

Thanks
Rohit
Reply
#2
can you play a dvd disk on this laptop ?

you should have some pre installed software called DVD Creation

click start, programs, dvd creation
open that up incase it needs to finish the install before it will work.

once you have run that, restart the laptop and see if you can now do your back up disk.

there is also some update's and patches to the pre installed software and they can be found here.
http://www.sony.com.sg/support/download/...modelfirst

don't load up the bios patch as that carries a risk with it and the windows 7 drivers you don't need.
just the software patches is all you need to load at this stage.
Reply
#3
HI,

Thanks fpr the update .But i am very sorry i couldnt get the "pre installed software called DVD Creation
as per your given steps

I didnot get these steps "
click start, programs, dvd creation
open that up incase it needs to finish the install before it will work."
Reply
#4
if you did not get that software pre installed on the laptop windows does not understand the dvd disk.

if the laptop was brand new when you bought it take it back and tell them to sort it out.
if it was second hand then the last owner reinstalled windows before selling the laptop on.

i will see if i can find the software your missing at sony.

if not you will have to get hold of some burning software that supports dvd,
roxio or nero both support dvd these days.
Reply
#5
well i haev checked sony till i am blue in that face.
if that software is missing from that laptop they want to charge for another copy of it.

one thing you can try and see if the pre installed software is hiden in the recovery partition of the hard drive.

windows vista is pre set to hide folders as every version of windows before it.
you need to do the following to allow access to hiden files and folders in vista.

1.Open any folder.
2.Click the Organize button on the toolbar.
3.Click Folder and Search Options.
4.Click the View tab.
5.Select the Show hidden files and folders option.
6.Click OK

now click start, computer.
you may now see the recovery partition of the hard drive.
if you do double click it and look for a software folder.

what ever you do
do not delete or format the recovery partition of the hard drive.
its ok to look in side it and to load any software you come across
but do not write to it or delete anything what so ever.
Reply


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